Terms of Service

By signing this agreement, you ("Client") agree to engage Tu Aliada Virtual ("Service Provider") to assist with technical and strategic support services on Your VIP Day, and agree to the terms and conditions set forth in this Agreement.

During this intensive, the Service Provider agrees to spend up to 7 hours on assignments to be determined jointly between the Client and the expert, as well as 45 min for an initial pre-intensive call, 30 min for post-intensive reviews, and 14 days of post-intensive support via email and messaging.

Work will be performed at the Service Provider's office, remotely. Priority and scheduling of work will be at the discretion of the Client. Work will typically occur between the hours of 9:30am to 5:30pm Eastern Time Wednesday through Friday.

During the 14 days of post-intensive support, Client may email or message Service Provider with any questions or concerns about the work that was performed during the intensive, and will receive a response via email, message, or video tutorials. This support period does not include additional services, setup, or build-out of any kind, work beyond what was performed during the intensive. If Client has additional work to perform, Client will have the option to book another day or half-day intensive.

Payment for these services will be made to Service Provider at the rate of $1,050 and is due at the time of booking this session. Client may choose to pay a 50% deposit and pay the balance within 24 hours of the session, upon prior arrangement.

Services in addition to the intensive will be available from Service Provider at the current daily or half-day rate, and will be billed separately. Any expenses excluding normal overhead are not included in this agreement and will be billed separately. Examples of such expenses include: stock images, third party application services.

The results of all work performed by the Service Provider for the Client, including original creative work, remain the property of the Client. The Client may use this material in any manner it deems appropriate.

The Client understands that any written statements, images, audio recordings, or video recordings of the Client while participating in the intensive and made on behalf of the Service Provider may be used in connection with advertising and promotion of the Service Provider. The Client authorizes the Service Provider to use his or her name, brief biographical information, and the written or recorded statements.

This purchase is non-refundable, but may be transferred to another date or service with 7 days' written notice.

The Client's deposit is valid for 60 days and must be used within that time frame. In the event the Intensive does not take place within 60 days, or the Client does not request a new date at least 7 days prior to their booked session, the deposit will be forfeited and the Intensive will be cancelled. If the Client wishes to reschedule beyond 60 days, the original deposit may, at the Service Provider's discretion, be applied to a new booking at the current Intensive rate, which may or may not be higher than the original booking rate.